Mary Cheffer

FAQ

Where is the store based?
  • Joliet, IL
Do you have a physical shop?
  • No we are 100% online.
What is the Pre Order Advantage?
  • PRE ORDER is having the advantage to guarantee your purchase before it actually reaches our store. If an item sells out from pre orders it will not make it to the store. Pre Ordering is highly reccomended as theese items are in high demand!

    Be the first in the new styles and be the best dressed for each new season!


    Terms & Conditions

    All Pre Order items are not yet in stores and cannot be shipped until the advised delivery date. All pre orders must be paid in full to secure your order.The time frame of arrival is estimated via our suppliers and some deliveries may be delayed or arrive early from time to time, but ensure that we will do our absolute best to make sure you are completely satisfied! Pre orders can be cancelled at anytime for store credit or exchange.

What is this store's return and exchange policy?
  • Damaged Items: If the item you purchased is damaged upon arrival please contact us within 48 hours. Retain your original receipt to guarantee refund/replacement of your product. Product must be returned with your original receipt. The returned items should be unworn, clean and in the same condition as was sent out.
  • Exchanges: If you wish to change the item after you’ve received it, you will be responsible for paying the shipping fee to return the item and pay additional shipping cost for us to send you the exchanged item. The returned items should be unworn, clean and in the same condition as was sent out.
Do you accept orders placed outside of the US?
  • Yes! BEFORE YOU PLACE YOUR ORDER PLEASE EMAIL US REGARDING AVAILABLE SIZES. Item will be shipped within 5 to 6 business days after receiving the payment. Items will be sent by international airmail. Items will arrived within 18 - 25 business days to all destinations
What are your shipping prices?
  • You have a few options to choose from:

    1. Free shipping on all domestic orders $100 and up! Delivery within 2 to 11 business days.
    2. Standard shipping - one flat rate of $8.55 on all domestic orders. Delivery within 5 to 11 business days. Standard Shipping is limited to the 48 contiguous United States. Shipping addresses in Hawaii, Alaska, APO/FPO, PO Boxes and US Territories will be shipped via USPS Priority Mail.
    3. Free shipping on all international orders $150 and up! Delivery within 18 to 25 business days.
    4. Standard International shipping – one flat rate of $25.05 on all orders. Delivery within 18 to 25 business days.

    After your payment has been authorized and verified, it can still take up to two days to process. This is only an estimate mind you, and doesn't include weekends or holidays.

    You will receive a shipping notification email notifying you of the carrier we've used, and the tracking options available.

How long will it take to receive my order?
  • Most domestic orders may take anywhere from 2 to 11 business days to arrive once an order has shipped. Of course, this is depending on the efficiency of your local postal service. International shipping delivery times may take a little longer and will vary between 2 and 12 weeks.
What is Tictail?
  • This store is created with Tictail. Tictail is an online store builder and marketplace for shopping and exploring unique products from emerging brands around the world. As a shopper, you can discover and buy items from multiple stores from all over the world. With our community you can connect with fellow shoppers and brands that you love. Or you can start your own online store for free.
How do I pay for my order? Is it secure? 
  • The checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, we have all of the same securities and payment fraud protection as other leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. When paying with PayPal, you may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?
  • If you have a problem with an order from this store, or if you have any questions/queries, pleas contact us directly before placing your order at styleplusblog@gmail.com and we will do out best to provide you with all the info you need to place your order with confidence.  

    You can also conveniently contact us via the Tictail Talk by following this link: https://tictail.com/dashboard/store/marycheffer/talk/channels/cs-kyj8-4wG6